A few weeks ago I stopped into a Subway sandwich shop for lunch. When I sat down to eat I noticed the game piece for their current Scrabble based promotion. One game piece was attached to my soda cup and the other one was attached to the deli paper was used to wrap my sandwich.
The game pieces offered two possible ways to win. The first was a chance at an instant win and the second half of the game piece could be used in the “collect-to-win” portion of the promotion.
That day one of my two game pieces was an instant winner for a free 6” sandwich. After a relatively short period, it might have been within a week, I stopped into another Subway location to eat. Once again two game pieces were sitting before me, and once again one of them was an instant winner, this time for a free cookie!
I have to tell you; at that point I was feeling pretty good about eating at Subway. First of all I am a fan of their “five dollar foot-long” promotion, but adding two back-to-back instant wins on top of that made me feel like I couldn’t loose at Subway.
After my two initial experiences with the Subway Scrabble promotion, I would hazard to guess that the frequency of my visits to Subway locations has increased. I say this since I can recall eating at their restaurants several times in the last few weeks. However since my initial two instant wins, none of my subsequent game pieces for this promotion have been instant winners.
So here is my question, what if Subway engineered the promotion so that towards the beginning of the promotion, the frequency of game pieces which would result in an instant win was higher then during later stages of the promotion?
I am not saying that this is actually the case, or that the game is “rigged” in any way-shape-or- form. Keep in mind that I am basing my observations on an extremely small statistical sample since I am only considering my own experiences over that last few weeks.
However if the contest was engineered in stages, with earlier stages having a higher statistical chance of producing instant winners then later stages, then this would represent a very interesting strategy.
Customers who were instant winners in the early rounds might be more inclined to visit Subway again in the near future. This increase in traffic just might have the effect of boosting sales, and this boost might more than offset the food cost associated with giving away “free food”, especially if the frequency of instant winners was declining as foot traffic was increasing.
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