The Adorable Side to Industrial Espionage
Saturday, July 19th, 2008So earlier today I was eating at a local location of a restaurant chain that has become a recent lunch time favorite of mine. The chain is a small but up and coming organization, I think at the moment they only have four locations.
I don’t know how long the company has been in business. I first heard about the place about a month ago, and since then every day I walk past it during lunch, the place is packed. The food is really good and the price is not totally unreasonable. In their menu, they have managed to come up with a new twist on an old theme.
So here is what happened… I was stuffing my face, enjoying a break from work when I happened to look towards the restaurant’s front door. At that moment a cute little girl, who to me looked to be about seven years of age, walked in with a high power Minolta digital camera complete with a giant manual focus lens attached to the front.
What happened next was even more bizarre. This little girl systematically walked up to just about every menu hanging on the wall, focused her camera and then snapped a picture. After she was done with the menus, she repeated the process with the marketing posters on the wall. I don’t know if she got a shot of every single marketing piece they had, but she came close.
I noticed at least one other person in the restaurant who had noticed the strange behavior of this adorable little girl. He had a look of utter confusion on his face that seemed to say “what in the world is going on”? Most of the other patrons seemed not to notice this tiny photography enthusiast.
So what in the world does this have to do with online business? Well the business world, in all its forms, can be highly competitive. This level of competition drives people to do all sorts of things in an attempt to gain an edge. I am not suggesting that you engage in any business activities which make you feel uncomfortable.
What I am advising is for you to be aware of some of the techniques that others may use in attempt to gain information on you or your business. There will be some information that will be almost impossible to protect, like a menu on a wall. There will be other details that you will want to protect to the best of your abilities.

